PRICES: Products are sold at prices currently in effect at time of order unless otherwise specified. Prices generally coincide with dated Silkwater Technologies Ltd printed price sheets and website information. However, Silkwater Technologies Ltd reserves the right to change prices at anytime, without notice and without updating published material on our website or in print.

CANCELLATION OR CHANGE OF ORDER: Orders are processed as they are received. Once an order is in process (or production), add-ons (or change to orders) may hold up shipment of the original order, or may be shipped as a separate order. Buyer’s add-ons or changes to orders are subject to Silkwater Technologies Ltd acceptance. Cancellations are subject to Silkwater Technologies Ltd acceptance and may incur a minimum 25% restocking fee. Orders for chemicals that are subject to a minimum 35% restocking fee, with Silkwater Technologies Ltd acceptance.

CUSTOM EQUIPMENT: Custom equipment or special orders available by request, but are subject to acceptance by Silkwater Technologies Ltd. All custom orders will be reviewed on an individual basis. Quoted prices for custom equipment are valid for 30 days unless otherwise negotiated when the pricing is given. No cancellations are allowed on custom orders. All custom orders are subject to the terms and conditions of Silkwater Technologies Ltd and will require pre-payment.

MORE INFORMATION: If you have any questions or need more information, please submit your request through the Contact Form below and we will respond as quickly as possible: