SW200XL Water Conditioner FAQ’s

Frequently Asked Questions Q. Is the SW200XL suitable for use with private well water? A. The SW200XL is designed specifically to filter and condition already treated water coming from Municipal or Group Water Schemes where chlorine is used to treat the water for human consumption. Q. Does the Silkwater SW200XL …

Central Heating Boilers

Frequently Asked Questions Q. What Boiler or Heating System do I need to use a Water Conditioner? A. Most boilers, central heating and home plumbing systems will benefit from using softened water. Softened water can help plumbing systems run more efficiently by flushing away limescale and scum. Combi boilers and …

Hard Water Treatment

Frequently Asked Questions Q. What is hard water? A. Hard water develops as water flows underground or over rock formations picking up high levels of dissolved minerals, mainly the minerals calcium and magnesium. Hard water contains essential minerals which are beneficial to health, but it can be extremely damaging to …

Replacement Parts

Frequently Asked Questions Q. How much does it cost to replace the media or the stainless-steel filter? A. The stainless filter will last many years, and may never need replacement. But if needed it sells for around $14.99. The poly-phosphate crystals sell for $29.99 for a full 10.5 oz charge …

Reverse Osmosis Systems

Frequently Asked Questions Q. Do you still need a Reverse Osmosis system with the Silkwater Conditioner? A. The Silkwater range of water conditioners do not work like a reverse osmosis system in the way they filter water. The Silkwater filter/descaler system will eliminate calcium carbonate limescale build up without filtering …

Septic Tanks

Frequently Asked Questions Q. Is the Water Conditioner Compatible with a Biological Waste Tank, Cesspit or Septic Tank? A. You can use Silkwater Water Conditioners with a septic tank, cesspit, package sewage treatment plant or biological waste tank. There is no brine or backwash salt from the water conditioner which, …

Silkwater Conditioners

Frequently Asked Questions Q. Can I install the Silkwater conditioner myself? A. We recommend that you use your local licensed plumber to perform the installation of your Silkwater hard water conditioner. By using a licensed plumber, you will ensure that your new conditioner is installed correctly and will operate properly. …

Water Filtration

Frequently Asked Questions Q. Does the Silkwater filter remove chlorine from water? A. The unique SW200XL removes Combined Chlorine to improve taste and smell but leaves in the more effective Free Chlorine, which means the water traveling through the pipes it is still able to kill any bacteria or germs …

Water Softeners

Frequently Asked Questions Q. Does salt in soft water cause corrosion? A. Soft water created by salt based water softeners is aggressive to metals and can cause corrosion. Consequently in older homes with metal plumbing, tap water may turn brown or reddish in colour and cause staining. Leaks and burst …